If you really want to be a part of Amazon customer service you have to work spectacularly. Working for Amazon is real challenge and when you want to be an affiliate of customer service. you have to outperform your competition with getting help with some preparations before the task.
Associate Hiring Process:
Hiring process for Amazon customer service is having different stages. After sending them your resume you will be invited for online assessment test. After succession of those test you will have to give competency based face to face interview.
Associate Assessment Tests:
Candidates belong to Customer service associate position will have to attempt series of tests, including situational judgment test, typing test and personality tests. You can take some preparation before interview so it will be easy for candidate to success in test.
Amazon Typing Test:
Typing test will be taken for measuring that how rapidly and perfectly you can type in given lapse of time. Speed and accuracy are the main point for knowing your WPM.
Amazon Personality Test:
The personality test is done for knowing that is the candidate fits in the set criteria for this position. Preparing for this test before will definitely beneficial for you to become well acquainted with all the types of questions asked.
Associate Interview Process:
The interviewer of Amazon customer service will look in you for examples from your previous experience to backup your answers. They will also review your resume and they will be having a detailed pattern of examples that will used for demonstrating your skills against the criteria Amazon is looking for. Definitely they want a perfect candidate for their work, who can fulfill all the requirements of job.